Shipper Privacy Policy

Information We Collect

Contact Information

The Load Secure Systems platform records only the information supplied by clients with your knowledge. When you give your information to a client for them to enter into the Load Secure Systems platform, it is recorded in the database so that you may have an individual account. 

The minimal information that must be supplied by clients when entering your information is your name and email. It is not required that they enter your phone number, last name, address, or any other information. However, if they wish to do so, and if you have supplied such information to them, it will be recorded in the Load Secure Systems platform.

How We Use Your Information

Your e-mail address is your unique identifier within the Load Secure Systems platform. When logging into the Load Secure portal with your e-mail, you can view your personal orders. Your e-mail allows shippers and providers to easily assign these orders to you. Your name is required for organization on the provider’s side.

Options You Have

If there is certain information that you wish to not have recorded or disclosed to the Load Secure Systems platform, but still wish to use the platform for observing your orders, you may:

i) Request that the shipper(s) and/or provider(s) of your orders refrain from entering such information, or that they remove it if it has already been entered 

ii) Contact the Load Secure team for us to remove certain information from your record within the database. Once any of your information is deleted, there is no record of it and we are only able to access that information again if we ask you for it directly.

Information We Do Not Collect

The Load Secure Systems platform does not collect information pertaining to your precise location, your browsing history or activities, unnecessary device information, contacts, file and/or photo access, microphone access, or camera access. Load Secure will never call you and ask you to verify the password to your account. If you ever receive such a text, email, or call, contact Load Secure and we will make sure that your account and information are secure.

What We Do Not Do With Your Information

We do not share your information with any third-party platforms or parties. Your information is only visible to the Load Secure Systems administrators, and the platform developers. For your additional privacy, the only information required of you is your name and email, as your email is your unique identifier and therefore your last name and other information is not necessary.   We do not sell your information or permit the usage of the information for anything other than the platform functionality. In the event that a court order was provided that asked for any of your information that we have available, we may be required to share this with the authorized party. 

Changes to This Privacy Policy

Load Secure Systems LLC reserves the right to amend, modify, delete, and make alterations to the terms outlined within this privacy policy. Upon such alterations, a link to the privacy policy will be updated on our website and accessible to all users. Any users who have questions or concerns regarding any changes made to the privacy policy may contact the Load Secure Systems team via a method listed below. 

Contact Information

If you have any questions or concerns about the information outlined in the privacy policy / terms of use agreement, such as how we collect and use your data, feel free to contact us via phone: +1 (888)304-4540, email:, or mail:  PO #14858 1623 Dalton Ave Cincinnati, OH, 45250.